Tech Support Channels

  • 1 hour ticket response time

  • A 1–Hour Response Guarantee

  • Every help request you submit to us will be dealt with within maximum 1 hour. In case your ticket or email calls for additional assistance from an administrator, we will timely forward it and leave a comment to let you know that your case is being worked on. If you make use of the Admin Services package, any of the server administration services included there will be carried out at a time of your liking.

  • Top quality support service

  • A Top–Class Customer Support Service

  • We will be available to you 24/7 to respond to any questions that you may have about our Web Control Panel and any of the applications that we have preinstalled for you on the dedicated hosting server. In case you also need assistance handling server admin procedures, you can take advantage of our Admin Services package, which includes data backup hard disk storage space, Operating System updates on a weekly basis, server monitoring and restarting procedures, as well as problem troubleshooting and installation services.

  • Intuitive help center

  • An Easy–to–Navigate Help Section

  • Each Linux dedicated hosting server is fitted out with our cost–free Web Control Panel, which sports an elaborate knowledge base and a set of step–by–step video tutorials. Whenever you require assistance while working with the Web Control Panel, just push the Help or Videos buttons situated in the top right corner.